Cookie Policy

Cookies are small text files that are downloaded to your device, such as a computer, smartphone, or tablet, when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Cookies enable a website to remember your actions and preferences, like login details, language, font size, and other display preferences, over a period of time. This means you do not have to keep re-entering them whenever you return to the site or browse from one page to another. Cookies can also be used to track your browsing habits, which helps in delivering relevant advertising.

At BetWest, we use cookies to enhance your online gaming experience, improve our services, and understand how our website is being used. This policy explains what cookies are, how BetWest uses them, and what your options are regarding their use.

BetWest uses cookies for several purposes. Primarily, they help us to operate our website effectively and securely. This includes remembering your preferences, ensuring the integrity of your gaming sessions, and preventing fraudulent activities. We also use cookies to gather anonymous data on website usage, which helps us to identify areas for improvement and to tailor our content to better meet the needs of our users. Furthermore, cookies assist us in delivering targeted advertising that is relevant to your interests, both on our site and across other platforms.

Essential cookies, sometimes called strictly necessary cookies, are fundamental to the operation of the BetWest website. Without these cookies, certain core functionalities of our site would not be available. They enable you to navigate the website and use key features, such as accessing secure areas, managing your account, and processing transactions. These cookies do not collect any personal information that could be used for marketing purposes or to remember where you have been on the internet. They are typically set in response to actions made by you, such as logging in or filling in forms. You cannot opt out of essential cookies, as the website cannot function correctly without them.

• Session Management: These cookies maintain your logged-in state throughout your visit to BetWest, ensuring that you do not have to log in repeatedly.
• Security: Essential cookies help us to detect and prevent security risks, such as unauthorised access to your account.
• Compliance: They assist BetWest in meeting our regulatory obligations, for instance, by verifying your age and location where required.

Analytics cookies collect information about how visitors use the BetWest website, such as which pages are visited most often, and if they receive error messages from web pages. These cookies collect aggregated, anonymous information that does not identify a visitor personally. The data gathered helps BetWest to understand and improve how our website performs. We use this information to enhance the user experience, optimise our content, and identify technical issues.

• Website Performance: These cookies help us understand the speed and efficiency of our site.
• User Behaviour Patterns: They provide insights into how users interact with different sections of BetWest, allowing us to refine our layout and content.
• Error Reporting: Analytics cookies can alert us to issues or errors on the website, enabling us to address them promptly.

Functional cookies allow the BetWest website to remember choices you make, such as your username, language, or the region you are in, and provide enhanced, more personal features. For example, they can remember changes you have made to text size, fonts, and other parts of web pages that you can customise. They may also be used to provide services you have asked for, such as watching a video or commenting on a blog. The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites.

• Personalisation: Remembering your preferred language settings or other customisations you have made to your BetWest experience.
• User Interface Preferences: Storing display preferences, such as currency or time zone.
• Remembering Login Details: If you choose, these cookies can remember your login details for future visits, making access to BetWest quicker.

Marketing and advertising cookies are used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement, as well as help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks with BetWest's permission. They remember that you have visited a website and this information is shared with other organisations, such as advertisers. Often, targeting or advertising cookies will be linked to site functionality provided by the other organisation.

BetWest uses these cookies to understand your interests based on your activity on our site and other websites, enabling us to show you tailored promotions and offers that we believe will be of interest to you. This can include advertisements for BetWest on third-party websites.

In addition to the cookies set by BetWest, we also allow certain third-party service providers to place cookies on your device when you visit our website. These third-party cookies are set by domains other than BetWest.com. They are used for various purposes, including analytics, advertising, and providing interactive content or features. For example, we might use third-party analytics providers to help us understand how users engage with our site, or third-party advertising partners to display relevant advertisements to you.

BetWest has limited control over these third-party cookies. The information collected by these cookies is governed by the respective third parties' privacy and cookie policies. We encourage you to review these policies to understand how your data is handled. We carefully select our third-party partners to ensure they adhere to high standards of data protection and privacy.

The duration for which a cookie remains on your device depends on whether it is a "session" cookie or a "persistent" cookie.

• Session Cookies: These are temporary cookies that remain on your device only until you close your web browser. They are typically used for essential functions, such as maintaining your login state during a single browsing session on BetWest.
• Persistent Cookies: These cookies remain on your device for a longer period, even after you close your browser. They are activated each time you visit the website that created that particular cookie. Persistent cookies are used to remember your preferences and settings for future visits, or to provide targeted advertising over time. The lifespan of a persistent cookie can vary significantly, from a few days to several years, depending on its purpose and the settings chosen by the cookie provider.

At BetWest, we manage the lifespan of our cookies in accordance with their intended purpose, ensuring they are not stored for longer than necessary.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, please be aware that disabling cookies may prevent you from taking full advantage of the BetWest website and may impact the functionality and features available to you.

Here's how you can manage cookies through your browser settings:

• Browser Settings: You can typically find cookie settings in the "Options" or "Preferences" menu of your web browser. Each browser offers different controls, allowing you to accept all cookies, reject all cookies, or prompt you before accepting cookies.
• Opt-Out Tools: For advertising cookies, many advertising networks offer mechanisms to opt out of targeted advertising. You can visit sites like YourOnlineChoices.eu or the Network Advertising Initiative (NAI) opt-out page for more information.
• Mobile Devices: For mobile applications, your device settings may offer options to control advertising identifiers.

Please remember that if you delete your cookies, or use a different browser or computer, you will need to reset your cookie preferences.

"Do Not Track" (DNT) is a privacy preference that users can set in their web browsers. When DNT is enabled, it sends a signal to websites that the user does not want to be tracked. However, there is no universally agreed-upon standard for how websites should interpret and respond to these DNT signals. As such, BetWest does not currently respond to DNT signals. We continue to monitor developments in this area and may implement a response if and when a consistent, industry-wide standard is established. In the meantime, you can manage your cookie preferences directly through your browser settings as described in the "Managing and Disabling Cookies" section.

BetWest may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes we make will be posted on this page, and where appropriate, we will notify you by email or through a prominent notice on our website. We encourage you to review this Cookie Policy periodically to stay informed about how we are using cookies. Your continued use of the BetWest website after any changes indicates your acceptance of the updated policy.

If you have any questions or concerns about BetWest's use of cookies, or about this Cookie Policy, please do not hesitate to contact us. You can reach our customer support team through the contact methods provided on our website. We are committed to protecting your privacy and are happy to assist you with any inquiries regarding our data practices.

Our support team is available [Insert Hours of Operation, e.g., 24/7] to provide assistance.