Cookie Policy

Cookies are small text files that websites place on your device when you visit them. These files store information about your browsing preferences, login status, and other data that helps improve your experience on our platform. At BetWest, we use cookies to provide you with personalized gaming experiences, maintain your account security, and ensure our website functions properly across all devices.

Cookies cannot access other files on your device or install malicious software. They contain only the information that you provide to a website or that the website needs to function correctly. Most cookies are completely harmless and serve essential purposes for website operation.

BetWest uses cookies for several important purposes that directly benefit your gaming experience. We collect information about how you interact with our casino games, which pages you visit most frequently, and your preferred settings. This data helps us optimize our platform performance and provide you with relevant game recommendations.

We also use cookies to maintain your login session, remember your language preferences, and track your responsible gambling settings. Without these cookies, you would need to re-enter your preferences every time you visit our site, and certain security features would not function properly.

Essential cookies are necessary for BetWest to function correctly and cannot be disabled without severely impacting your ability to use our services. These cookies enable core functionality including:

• User authentication and account security
• Maintaining your login session during gameplay
• Processing deposits, withdrawals, and bet placements
• Remembering your responsible gambling limits and self-exclusion settings
• Ensuring compliance with licensing requirements and regulatory obligations

These cookies do not track your browsing behavior outside of our platform and are deleted when you close your browser session, except for those needed to remember your account preferences.

Analytics cookies help us understand how players interact with BetWest by collecting anonymous statistical data. We analyze which games are most popular, how long players spend on different pages, and where users encounter technical difficulties. This information guides our platform improvements and helps us identify potential issues before they affect your gaming experience.

We use both first-party analytics tools and trusted third-party services like Google Analytics to gather this data. All analytics information is aggregated and anonymized, meaning we cannot identify individual users from this data.

Functional cookies enhance your experience on BetWest by remembering your choices and preferences. These cookies store your selected language, currency, game display preferences, and notification settings. They also remember which games you have favorited and your preferred lobby layout.

While not strictly essential for basic website operation, functional cookies significantly improve usability by personalizing your experience. You can disable these cookies, but doing so may result in reduced functionality and a less personalized experience.

Marketing cookies help us deliver relevant promotional content and measure the effectiveness of our advertising campaigns. These cookies track which promotions interest you most and prevent you from seeing the same advertisement repeatedly. They also help us understand which marketing channels bring players to BetWest.

We use this information to offer you bonuses and promotions that match your gaming preferences. You can opt out of marketing cookies at any time through your account settings or browser preferences without affecting your ability to play games or access core platform features.

BetWest works with trusted partners who may place their own cookies on your device. These include payment processors, game providers, customer support tools, and security services. Each third-party partner operates under their own privacy policy and cookie practices.

We carefully select our partners and require them to maintain high standards for data protection. However, we recommend reviewing the privacy policies of any third-party services you interact with through our platform to understand their specific cookie usage.

Different types of cookies remain on your device for varying periods. Session cookies are temporary and delete automatically when you close your browser. Persistent cookies remain on your device for predetermined periods, ranging from a few hours to several years, depending on their purpose.

Essential security cookies typically last for your entire browsing session, while preference cookies may persist for up to one year. Marketing cookies generally expire after 30 days, though some analytics cookies may last up to two years to track long-term usage patterns.

You can control cookie settings through your browser preferences or your BetWest account settings. Most browsers allow you to block all cookies, accept only first-party cookies, or receive notifications before cookies are placed. You can also delete existing cookies from your browser at any time.

Be aware that disabling certain cookies may limit your ability to use some BetWest features. Essential cookies cannot be disabled while maintaining full platform functionality, but you have complete control over marketing and analytics cookies.

BetWest recognizes Do Not Track signals where technically feasible. When your browser sends a Do Not Track signal, we limit our use of tracking cookies for marketing and analytics purposes. However, essential cookies required for platform security and functionality will continue to operate normally.

Do Not Track settings may affect some personalization features and promotional offers, as we rely on certain tracking data to provide these services effectively.

We may update this Cookie Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes through email or prominent notices on our platform. Continued use of BetWest after policy updates constitutes acceptance of the revised terms.

We recommend reviewing this policy regularly to stay informed about how we use cookies and protect your privacy.

If you have questions about our cookie practices or need assistance managing your cookie preferences, contact our support team through the help section of your account or email us directly. Our data protection team can provide detailed information about specific cookies and help you configure your privacy settings according to your preferences.